Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
5.8/10
Guest rating
Rooms
9.2
Location
10.0
Service
10.0
Dining
9.4
Guest reviews
5.8/10
based on 5 reviews
Dan
United States of America,
March
2025
7.2/10
I had a lovely stay at Decu Downtown. The colonial charm of the hotel was truly captivating, with beautiful gardens and tranquil spots to relax. The breakfasts were simply delicious, although I found my room a bit dim for personal grooming. Overall, it was a great experience, and I'd love to return.
Rooms
8.0
My room was well-appointed, but a bit dim, making it challenging for grooming.
Service
10.0
The staff were incredibly accommodating, providing great travel advice and organizing tours and reservations effortlessly.
Location
10.0
The hotel is perfectly located within walking distance to Santa Lucia, La Plaza Grande, and Paseo Montejo.
Dining
9.0
Breakfasts were a highlight, with special dishes prepared each day along with fresh fruit and coffee.
Facilities
8.0
The grounds featured a good pool and cozy nooks, although there was no bar service.
Max
United States of America,
March
2025
5.0/10
I had a fantastic five-day stay at Decu Downtown, and I truly found it to be a beautiful oasis in Merida. The location was perfect, allowing me to walk to the town center easily. I appreciated the attention to detail in the well-designed rooms, and the service from Robert was really good. However, I did encounter a minor issue with the air conditioning that needed a quick fix, but it was resolved promptly. Overall, it was a relaxing getaway! 😊
Rooms
10.0
My room was gorgeous with a high ceiling and lovely tile details. It opened up to a tranquil courtyard, making it a pleasant retreat to unwind.
Service
10.0
Robert was incredibly accommodating, helping with dinner reservations and providing a wealth of local knowledge. His genuine interest in my experience made my stay even more enjoyable.
Location
10.0
The boutique hotel is centrally located, making it easy for me to explore the main attractions in Merida. The airport was also nearby, which was a nice bonus!
Dining
10.0
Each morning, I was treated to a delicious breakfast prepared by Michael, which had beautiful presentations and creative local cuisine. Early risers can enjoy freshly brewed coffee!
Facilities
10.0
The small pool area was a great spot to cool off, complete with comfortable loungers and shades. Plus, I enjoyed a complimentary drink each day, which was a lovely touch.
Billy
United States of America,
January
2025
5.0/10
My stay at Villa Verde in Merida was wonderful, boasting a perfect location and friendly service, though the pool area did get crowded on weekends. The breakfast was delicious and gave me a taste of local cuisine, while my room was spacious and comfortable. I enjoyed the unique experiences like the annual White Party, but the compactness of the bathroom could be improved.
Rooms
8.0
My room was spacious with a comfortable bed and efficient air-conditioning, but the bathroom was relatively small.
Service
10.0
Robert was an really good host who provided helpful information and made my stay nice, along with Michael's delicious breakfasts.
Location
10.0
Villa Verde is centrally located, just a short walk from the town center, providing a tranquil escape from the bustling streets.
Dining
9.0
The breakfast was freshly prepared, reflecting local cuisine, and I enjoyed the honor system for drinks at the bar.
Facilities
7.0
I loved the pool area for cooling off, although it got a bit busy during the weekends with non-guests.
Edwin
United States of America,
December
2024
6.2/10
I had a wonderful stay at Decu Downtown in Merida! The location was perfect—quiet yet just 10 minutes from main attractions and cool eateries. The design of the hotel was impressive, with spacious rooms full of character. Though it was fully booked, I felt like I was in a cozy bed & breakfast. A couple of minor things, like slightly limited dining options, could be improved. 😊
Rooms
10.0
My room had super high ceilings and beautiful decor, which added to the ambiance of the stay. I especially loved the thoughtfully designed spaces throughout the hotel.
Service
10.0
The staff was attentive and quickly responded to my needs, whether I was asking for a coffee or any local advice.
Location
10.0
The hotel is in a central location, making it easy to explore the city while also providing a peaceful retreat. I loved being able to pop back to cool off by the pool.
Dining
9.0
While the breakfast offered was delicious and varied each day, I felt that having more dining options on-site would enhance the experience.
Facilities
10.0
The pool area and beautifully maintained gardens made for a relaxing environment, and I appreciated that tours could be arranged through the hotel.
Christopher
United States of America,
November
2024
6.4/10
My stay at Villa Verde was absolutely good. The beautiful historic hotel is perfectly restored, providing a blissfully quiet escape, yet it's just a short walk from the bustling centro. The breakfasts were delicious and the hosts were genuinely warm and welcoming. My only concern? I want to keep this hidden gem a secret for myself!
Rooms
10.0
My room was beautifully furnished and the bed was incredibly comfortable. I couldn't have asked for a better setup during my stay.
Service
10.0
The hosts and staff were good, always ready to help with questions about Merida or just to chat. They really made me feel at home.
Location
10.0
The location is ideal for exploring all the best plazas, churches, and restaurants in the historic center, while being surprisingly quiet inside.
Dining
10.0
Breakfast was excellent and different each morning, with options that left my taste buds tantalized. I can't praise the food enough!
Facilities
10.0
The common areas, including the courtyard and pool, were lovely and made for a perfect spot to relax after a day of exploring.
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